Privacy Policy

1. Introduction
   At Hotel Posada Don Jaime (hereinafter, “the Hotel”, “we” or “the Company”), located at Calle San Antón, 24, 28200 San Lorenzo de El Escorial, Madrid, Spain, we are committed to protecting the privacy and rights of our guests and visitors. This policy describes how we collect, use, store and protect your personal data, in accordance with current regulations, including the General Data Protection Regulation (GDPR) and Spanish law.

2. Data Controller
   Name: Hotel Posada Don Jaime S.L.
   Tax ID: B84164987 - Madrid Commercial Registry, Volume 20760, Book 0, Folio 196, Section 8, Page M-367783, Entry 1
   Hotel License from the Community of Madrid No. HM-4522
   Address: Calle San Antón, 24, 28200 San Lorenzo de El Escorial, Madrid, Spain
   Email: recepcion@posadadonjaime.es
   Telephone: +34 619 30 89 36

3. Data We Collect
   We collect the following personal data:

Identification and Contact Data: Name, surname, national identity document (DNI/NIE), address, email address, and telephone number.
Booking and Service Data: Arrival and departure dates, booking number, room type, special requests, and other data necessary for managing bookings and providing our services.
Browsing and Usage Data: IP address, cookies, browser type, pages visited, and other website usage data.
Sensitive and Traveler Registration Data: In compliance with regulations, sensitive personal data and other data related to traveler registration may be collected and retained for up to three years.

1. Legal Basis for Processing
   The processing of your data is based on:

Your explicit consent (when required).
The performance of a contract or the provision of a requested service.
Compliance with legal obligations to which the Company is subject.

1. Data Retention
   We will retain your personal data for the time necessary to fulfill the purpose for which it was collected and, in any case, for the legally established periods. Sensitive data relating to traveler registration will be retained for up to three years.

2. Security Measures
   We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure. These measures include, but are not limited to, the use of encryption, up-to-date security systems, and internal restricted access policies.

3. Use of Cookies and Similar Technologies
   Our website uses cookies and similar technologies to improve navigation, analyze site usage, and personalize the user experience. You can configure your browser to reject cookies; however, this may affect the functionality of some site features.

4. Data Transfers
   We may share your personal data with third parties only when necessary for the provision of our services (for example, with booking platforms or technology providers) and in compliance with legal obligations. In all cases, such transfers will be carried out under strict security safeguards.

5. User Rights
   You have the right to:

Access your personal data.
Request the rectification or erasure of your data.
Request the restriction of or object to the processing of your data.
Request data portability.

To exercise these rights, you can contact us by email at recepcion@posadadonjaime.es or through our contact form available on the website.

1. Changes to the Privacy Policy
   We reserve the right to modify this Privacy Policy in accordance with legislative developments and our services. Any changes will be published on our website and, when significant, users will be notified through appropriate channels.

2. Contact
   If you have any questions or wish to exercise your rights, you can contact us through:

Email: recepcion@posadadonjaime.es
Telephone: +34 619 30 89 36
Address: Calle San Antón, 24, 28200 San Lorenzo de El Escorial, Madrid, Spain